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Shipping

Shipments in 24/48 hours in Spain and 48/72 hours in Europe.

Shipping costs per country:

  • Peninsula, Balearic Islands and Portugal: 3.50€. Free shipping for amounts over 150€.
  • Canary Islands, Ceuta and Melilla: 14,90€. Free shipping for amounts over 150€.
  • France and Italy: 14,90€. Free shipping for amounts over 200€.
  • Switzerland: 19,90€. Free shipping for amounts over 250€.
  • Other countries included in the European territory: 14,90€. Free shipping for orders over 250€.
  • Rest of the world: 29,90€. Free shipping for orders over 250€.

Returns and Exchanges

  • For returns (not applicable for exchanges), the cost of the return will be 2€, so we will refund the total amount paid minus the cost of the return.
  • Our return policy will allow you to exchange or return the product you have purchased within 30 days of receiving the product.
  • The product (including the battery with its original box) must be in its original packaging and labeling, without any damage or signs of use.
  • We will ask you for the zip code you included in the order and the order number (e.g. 101045).
  • You will have the option of arranging a home pick-up or drop-off.
  • Once we have received the product, we will carry out a review and proceed with the exchange or refund of the amount paid.
  • The process (for both exchanges and returns) will take between 4-7 days from the pick up/delivery of the product.
  • Link for exchanges and returns: https://wearebeston.shipping-portal.com/rp
  • Questions: Write us an email to info@wearebeston.com

Click & Warm: Heated Products

Can they be washed?
To properly wash Beston products, you must remove the battery from inside. The inner pocket of the battery containing the connector cable must be completely closed. It is recommended to wash the Beston jacket by hand, and if you wish to machine wash it, you should put it in a laundry bag at a temperature of 30 degrees maximum.
Can I use a different battery?
From Beston, we only recommend using our battery as it is CE certified. We cannot confirm that other batteries, even if they have the same voltage, are suitable for the correct operation of the heating system.
How do I charge my cell phone with the battery?
Simply connect the USB cable you use to charge your cell phone to the Beston battery.
I lost my battery, can I buy a new one?
Yes, since we give the option to buy batteries on our website.
How do I turn on my product?
To turn on your product, simply press and hold the Beston button for 2-3 seconds. The jacket will turn itself on and start to heat up. Choose the level or color you want on the two buttons as you like.
What happens if the product shuts down unexpectedly?
The reason this may occur is because a movement has been made more abruptly than usual. Disconnect the USB cable from the battery and reconnect it.
Is the heating technology safe?
Yes, our technology is safe. Both the heating system and our battery (CE approved).
What do the colors of the Beston button mean?
You have two buttons: The upper button indicates the 3 temperature levels: Blue (low level), White (medium level) and Red (high level). The lower button indicates the heating zones: Yellow (front zone), Purple (rear zone) and Green (both sides).
Do you use feathers in your products?
No, we use recycled and vegan materials: 100% recycled nylon and Dupont Sorona.
Are the battery and battery charger included with the purchase of the product?
Yes, the battery and charger are included with the purchase of the jacket.
What is the inner pocket next to the battery pocket for?
The inside pocket next to the battery pocket has been specially designed to allow you to charge your cell phone or wireless headphones while you warm up.

Scan & Share: Personalized QR

What if I want to change my PIN?
You can email us at info@wearebeston.com and we will give you a new PIN.
Can I return a Beston Scan & Share product?
Yes, as long as you have not activated the PIN code. We recommend testing the product before activating the PIN code.
I have more than one Beston Scan& Share product, will I have different PIN codes?
Your PIN code is always associated with your account, i.e. your email, so if you have purchased several Scan&Share products you will have a unique PIN and you can invite other people to get their own Scan&Share PINs.
Can I give a product as a gift to someone else?
Yes, no problem. Once you finish the purchase process, we will send you all the information so you can give the product as a gift and this person can have their personalized QR code.
Can I change the QR information?
Yes, whenever you want. Just log in to your user account and modify what you need.
What if I don’t want to share certain information?
You do not need to include it when editing the QR. You can choose which profile to complete and which information in each profile to edit. For example, you can edit the complete emergency profile and in your social profile connect only your Spotify account.
How do I edit my QR code?
Once you complete the purchase process, we will send you all the information you need to activate your PIN and edit your QR code information.
Who can scan my QR code?
Anyone who wants to access the information in your QR code will also need your personal PIN (you will get it once you have completed the purchase process). In other words, only the people to whom you communicate the PIN code will be able to access your personal information.
How can I use the personalized QR integrated in the Scan & Share products?
The personalized QR allows you to digitally carry and share your business card, LinkedIn profile, social media and emergency data.

Vest

Woman – Vest HEAT/15

Measures XS S M L XL
Chest contour 104 108 112 116 120
Shoulders 39 40,5 42 43,5 45
Product length 79 81 83 85 87

Woman – Vest HEAT/14

Measures XS S M L XL
Chest contour 88 92 96 100 104
Shoulders 36 37,5 39 40,5 42
Product length 54,5 56 57,5 59 60,5

Woman – Vest HEAT/20

Measures XS S M L XL
Chest contour 87 91 95 99 103
Shoulders 36,5 38 39,5 41 42,5
Product length 61,5 63 64,5 66 67,5

Woman – Vest HEAT/03

Measures XS S M L XL
Chest contour 98 102 106 110 114
Shoulders 38 39,5 41 42,5 44
Product length 55 56,5 58 59,5 61

Jacket

Woman – Jacket HEAT/22
Measures XS S M L XL
Chest contour 96 100 104 108 112
Shoulders 41 42,5 44 45,5 47
Product length 61,5 63 64,5 66 67,5
Long sleeve 57,5 58,5 59,5 60,5 61,5
Woman – Jacket HEAT/21
Measures XS S M L XL
Chest contour 100 104 108 112 116
Shoulders 36,5 38 39,5 41 42,5
Product length 60,5 62 63,5 65 66,5
Long sleeve 57 58 59 60 61
Woman – Jacket HEAT/02

Measures XS S M L XL
Chest contour 98 102 106 110 114
Shoulders 39,5 41 42,5 44 45,5
Product length 58 59,5 61 62,5 64
Long sleeve 59,5 60,5 61,5 62,5 63,5

Woman – Jacket HEAT/01

Measures XS S M L XL
Chest contour 98 102 106 110 114
Shoulders 39,5 41 42,5 44 45,5
Product length 58 59,5 61 62,5 64
Long sleeve 59,5 60,5 61,5 62,5 63,5

Coat

Woman – Coat HEAT/04
Measures XS S M L XL
Chest contour 108 112 116 120 124
Shoulders 37 38,5 40 41,5 43
Product length 78 80 82 84 86
Long sleeve 57,5 58,5 59,5 60,5 61,5
Woman – Coat HEAT/10
Measures XS S M L XL
Chest contour 104 108 112 116 120
Shoulders 36 37,5 39 40,5 42
Product length 105 107 109 111 113
Long sleeve 60,5 61,5 62,5 63,5 64,5
Woman – Coat HEAT/23
Measures XS S M L XL
Chest contour 92 96 100 104 108
Shoulders 37 38,5 40 41,5 43
Product length 85 87 89 91 93
Long sleeve 60 61 62 63 64

Parka

Woman – Parka HEAT/05
Measures XS S M L XL
Chest contour 106 110 114 118 122
Shoulders 40 41,5 43 44,5 46
Product length 78 80 82 84 86
Long sleeve 59,5 60,5 61,5 62,5 63,5
Woman – Parka HEAT/24
Measures XS S M L XL
Chest contour 106 110 114 118 122
Shoulders 37 38,5 40 41,5 43
Product length 78 80 82 84 86
Long sleeve 59,5 60,5 61,5 62,5 63,5

Jacket

Man – Jacket HEAT/02
Measures S M L XL XXL
Chest contour 104 110 116 122 128
Wide shoulders 46,5 48 49,5 51 52,5
Product length 63 65 67 69 71
Long sleeve 66,5 67,5 68,5 69,5 70,5
Man – Jacket HEAT/18
Measures S M L XL XXL
Chest contour 112 118 124 130 136
Wide shoulders 45,5 47 48,5 50 51,5
Product length 66 68 70 72 74
Long sleeve 64 65 66 67 68
Man – Jacket HEAT/19
Measures S M L XL XXL
Chest contour 112 118 124 130 136
Wide shoulders 45,5 47 48,5 50 51,5
Product length 66 68 70 72 74
Long sleeve 64 65 66 67 68
Man – Jacket HEAT/01
Measures S M L XL XXL
Chest contour 104 110 116 122 128
Wide shoulders 46,5 48 49,5 51 52,5
Product length 63 65 67 69 71
Long sleeve 66,5 67,5 68,5 69,5 70,5

Vest

Man – Vest HEAT/17
Measures S M L XL XXL
Chest contour 112 118 124 130 136
Shoulders 45 46,5 48 49,5 51
Long 66 68 70 72 74
Man – Vest HEAT/03

Measures S M L XL XXL
Chest contour 100 106 112 118 124
Shoulders 42 43,5 45 46,5 48
Long 63,5 65,5 67,5 69,5 71,5

Parka

Man – Parka
Measures S M L XL XXL
Chest contour 116 120 124 128 132
Shoulders 44,5 46 47,5 49 50,5
Product length 90 92 94 96 98
Long sleeve 66 67 68 69 70

Coat

Man – Coat HEAT/04

Measures S M L XL
Chest contour 116 122 128 134
Shoulders 45 46,50 48 49,50
Product length 90 92 94 96

Vest

Kids – Vests
Measures (cm) 8 10 12 14
Chest contour 80 84 88 92
Shoulders 30 31 32 33
Long 44 48 52 56

Jacket

Kids – Jackets

Measures (cm.) 8 10 12 14
Chest contour 91 95 99 102
Wide shoulders 33,5 34,5 35,5 36,5
Long sleeve 46 50 54 58
Long 51 55 59 63